Privacy Policy
Last Updated: March 2026
This following document sets forth the Privacy Policy for the Outback Jerky website, www.outbackjerky.com.au.
Outback Jerky is committed to providing you with the best possible customer service experience. Outback Jerky is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.
1. Collection of your personal information
There are many aspects of the site which can be viewed without providing personal information. However, to complete a purchase, use our customer support features, or register an account, you are required to submit personally identifiable information. This includes, but is not limited to:
- Contact and Delivery Information: Name, email address, phone number, billing address, and shipping address. This applies whether you check out as a registered member or as a guest.
- Account Information: A unique username and password, and information used for the recovery of a lost password.
- Support Information: Information provided when submitting tickets, claims, or enquiries through our Customer Support Portal.
2. Sharing of your personal information
We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions, or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service.
Specifically, your data may be shared with:
- Payment Processors: We use secure third-party payment gateways including Square (for credit/debit cards), PayPal, and Afterpay. We do not store your full credit card details on our servers.
- Shipping Carriers: Australia Post and other courier services to deliver your orders.
- Customer Support Platforms: Our integrated CRM portal to manage your tickets, track orders, and process claims.
Outback Jerky takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
3. Use of your personal information
For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.
We use your personally identifiable information to:
- Process and fulfill your orders
- Communicate with you regarding your order status, shipping updates, or customer support enquiries
- Send marketing communications and newsletters (only if you have explicitly opted in, and you may opt out at any time)
- Prevent fraud and maintain the security of our store
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.
4. Cookies and Tracking
Our website uses "cookies" to help personalize your online experience, remember items in your shopping cart, and analyze site traffic. A cookie is a text file that is placed on your hard disk by a web page server. You have the ability to accept or decline cookies through your browser settings, though declining cookies may prevent you from fully experiencing the interactive features of the Outback Jerky website.
5. Changes to this Privacy Policy
Outback Jerky reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.
6. Accessing Your Personal Information
You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Outback Jerky reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.
7. Contacting us
Outback Jerky welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours (Monday to Friday, 10am to 5pm AWST).
Support Portal: Please use the Contact Us form on our website
Call: 08 6249 6798
Post:
Attn: Privacy Policy
Outback Jerky
26C Welshpool Rd
Welshpool, WA 6106
AUSTRALIA