Delivery & Frequently Asked Questions
Payment Policy
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express) through Square
Check/Savings account through Square
Cash On Pickup (By arrangement)
Paypal
After Pay
Credit Card Charges
Your credit card will be charged by Square when you place your order. If we are not able to fulfill your order for any reason your payment will be refunded.
Mailing Address
Outback Brands
26c Welshpool RD
Welshpool WA 6106
Shipping Rates
Postage is charged at our Australia Post contract rates that include signing on delivery. All Prices plus 12.3% Australia post fuel surcharge
| Parcel | Post | Rates | Over 5kg | up to | 22kg | |||
| Destination | Zone | Up to 500g | 501g to 1kg | 1.01kg to 3kg | 3.01 to 5kg | Basic | Subsequent | Per kg |
| WA only | Local | $4.93 | $5.48 | $6.64 | $7.87 | $4.21 | $3.71 | $1.41 |
| WA only | Metro | $7.61 | $9.32 | $11.33 | $13.14 | $7.19 | $5.69 | $2.29 |
| WA only | Remote | $11.33 | $14.79 | $19.19 | $23.27 | $8.84 | $7.34 | $5.72 |
| All States | Local | $7.86 | $10.21 | $13.18 | $16.72 | $7.12 | $5.62 | $3.91 |
| All States | Metro | $9.36 | $12.27 | $15.99 | $20.57 | $7.77 | $6.27 | $4.92 |
| All States | Remote | 13.16 | 18.40 | 23.86 | 31.66 | $9.95 | $8.45 | $8.61 |
All States Remote also coverers: Northern Territory, Norfolk Is., Christmas & Cocos Is., Australia Antarctic Territory
Turnaround
All orders are shipped within 48 hours Monday - Friday 8am - 5pm provided sufficient stock to fill your order. Orders are sent from our factory in Perth & delivered by Australia Post 1 to 14 days after shipping depending on your location. Most deliveries are delivered within 6 days. Perth deliveries in most cases next day. Due to products being freshly made shipping maybe delayed until a fresh batch finishes production.
Carriers
We use the following carriers to deliver your order:
Australia Post Sign on Delivery
Order Tracking
A tracking number is provided by Australia Post, we will update your order with the tracking information. Tracking information will be emailed to you once your order has been dispatched. Please check your spam folder if you are not able to locate this email.